V i c t o r i a n

Terms And Conditions

A Bit About the Terms & Conditions

Please adhere to the following when staying with us

50% deposit required within 3 days to secure booking. Balance to be settled prior to arrival Arrival after 2pm and departure before 10am
Children under 3 years, no charge; 3 to 12 years, 50%; and over 12 years, standard rate Payment can be made by bank transfer
Unfortunately we cannot cater for pets,  Guests must be 21 and over to hire properties 

No large or late parties or excessive noise are allowed.

Cancellation Policy

We require a deposit of 100% in order to confirm your booking.

In the event that a booking is cancelled for any reason, the following will apply:

Booking Cancelled (days before arrival)


7 or less (or ‘no show’)

100% (of deposit)*

8 – 14

50% (of deposit)

15 – 30

25% (of deposit)

31 or more

Full refund  


note that in the event a guest does not arrive on the stated date, the full value of the quoted room rate will be due (up to a maximum of three days). 

Early departure – forfeit payment received.

It is advisable to ensure that your travel insurance covers you in case of loss,
due to cancellation.

This policy overrides the Booking.com Policy, that cannot accommodate our requirements.